FAQs


Q: What is MOCKSTER?

A: MOCKSTER is a brand that offers custom products and focuses on quality.

Q: How do I place an order? 

A: Simply browse our products, and checkout.

Q: What payment methods do you accept?

A: We accept Credit Card/Debit Card, Mastercard, Visa card.

Q: How long does shipping take?

A: Shipping times vary depending on location.

Q: Can I track my order?

A: Yes, you'll receive tracking information via email.

Q: What if my order is damaged or incorrect?

A: Contact us and we'll assist with returns or replacements.

Q: Can I cancel or modify my order?

A: Please contact us ASAP if you need to cancel or modify your order.

Q: Do you offer refunds?

A: Yes, contact us for more information on our refund policy.

Q: How do I contact customer support?

A: Email us at [your email] or contact us through our website.

Q: Is my personal information secure?

A: Yes, we use secure payment processing to protect your information.

Let me know if you need more!