Privacy Policy
Your privacy is our concern at MOCKSTER. We are dedicated to safeguarding your data while providing a secure and open shopping experience. This Privacy Policy explains how we gather, use, and secure your information when you browse or shop from our website.
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1. Information We Collect
When you visit our web store, we might collect the following categories of personal information to make your shopping experience better:
Personal Information:
Your name, shipping address, email address, phone number, payment details, and other information you submit while checking out.
Device and Usage Information:
Your IP address, web browser, time zone, and cookies are used to enhance site performance and user experience.
Order Details:
Information about the products you buy, shipping options, and transaction information to process and ship your orders.
2. Why We Use Your Information
We gather your information to enable smooth and secure shopping. This entails:
Order Fulfillment:
Processing and shipping your purchases.
Communication:
Order confirmations, customer service replies, and marketing messages, if you choose to receive them.
Fraud Prevention:
Tracking transactions for fraud or suspected security threats.
Store Optimization:
Studying customer interactions to enhance our products, services, and website performance.
3. Third-Party Suppliers (Drop shipping Notice)
We are an intermediary between you and our reliable third-party suppliers in our business model. Here is how it happens:
Order Fulfilment:
We process and ship your order directly by a third-party supplier on our behalf after you order.
Product Sourcing:
We do not source the products ourselves; rather, we work with trusted suppliers who supply the products.
Ethical Practices:
The model is compatible with halal business practices and ensures transparency and ethical operations.
4. Sharing Your Information
We respect your privacy and will only share your information with third parties when it is necessary for the following purposes:
Order Fulfilment:
Sharing information with third-party shipping companies and suppliers to ship your products.
Payment Processing:
Safe payment processing via reliable partners such as Stripe, PayPal, or other banks.
Legal Compliance:
We could share your data in order to comply with the law, avoid fraud, or to address legitimate legal requests.
We will never rent, sell, or transfer your data to third parties.
5. Cookies and Tracking Technologies
We employ cookies and other tracking technologies to improve your experience. They allow us to:
Remember your choices.
Monitor items in your shopping cart.
Enhance user experience and site functionality.
You can adjust cookie preferences in your browser's privacy settings. However, disabling cookies might impact your use of certain features on our site.
6. Rights You Have to Your Data
Depending on where you're located, you might have some rights about your data, including:
Access:
You can ask for a copy of the personal data we retain on you.
Correction:
You may ask us to correct any incomplete or inaccurate information we hold about you.
Deletion:
You can ask us to remove your data from our files.
7. Data Retention
We will store your personal and order information for as long as we need for business, legal, and operational purposes, unless otherwise requested for deletion.
8. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time to comply with changes in legal, operating, or regulatory requirements. We will update this page to reflect any changes. We recommend that you check this page from time to time.
9. Contact Us
In case of any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please do not hesitate to contact us: